Security posture
JustWrite keeps the surface area intentionally small: a native macOS app, a static marketing site, local browser writing tools, and a hosted checkout flow through ReleaseFlow.
Writing content
- The macOS app is designed for local writing and focus sessions.
- Free browser writing tools run in the browser and should not send draft text to analytics.
- Support emails are human-readable by the maker, so do not send private drafts unless that is necessary for the request.
Payments and licenses
- Checkout is handled by ReleaseFlow and its payment processor rather than by this static site.
- JustWrite does not ask you to send card numbers, bank details, or account passwords through support.
- If a payment page looks suspicious, stop and contact support before paying.
Report a security issue
- Email hi@kitze.io with a clear subject line like JustWrite security report.
- Include the affected URL or app version, reproduction steps, impact, and whether the issue may expose user data.
- Please avoid destructive testing, credential attacks, spam, social engineering, or accessing data that is not yours.
Security updates
- Important fixes are shipped through app updates and production website deployments.
- Security reports that affect buyers or checkout flow are prioritized above feature requests.
- Public disclosure should wait until there has been a reasonable chance to investigate and patch.
Need help?
Reach the maker directly.
For support, refunds, billing questions, or security reports, email hi@kitze.io. Include your order email when the request is about a purchase.